Palphone — End User License Agreement (EULA)

Last updated November 8, 2025

Licensor: PROSHOT PTY. LTD. (ABN 60652902166) · Address: Level 12, Suite 1220, 401 Docklands Drive, Docklands 3008, Melbourne, Victoria, Australia

1) Scope of License

Subject to your compliance with this EULA and the Terms of Service, PROSHOT PTY. LTD. (the “Licensor”) grants you a limited, non-exclusive, non-transferable, non-sublicensable license to install and use the Palphone mobile application (the “App”) on devices you own or control, as permitted by the platform usage rules (Apple App Store / Google Play).

This EULA governs App use only. The Terms of Service also apply and, if there is a conflict, the Terms control except where platform usage rules require otherwise.

2) Platform Terms & Third-Party Beneficiaries

Apple Inc. and Google LLC (and their subsidiaries) are third-party beneficiaries of this EULA and may enforce it to the extent required by their platform rules. Your use of the App must comply with the current Apple Media Services Terms and Conditions and Google Play Terms of Service.

3) Restrictions

• No reverse engineering, decompilation, disassembly, or attempts to derive the source code, except as permitted by law.
• No copying, distribution, renting, leasing, selling, sublicensing, or making the App available to third parties, except as allowed by platform family sharing/volume purchasing rules.
• No removal of copyright, trademark, or other proprietary notices.
• Use must comply with the Acceptable Use rules.

4) Updates, Maintenance & Support

Licensor may provide updates or patches at its discretion and is responsible for App maintenance and support. Platform operators have no obligation to provide support for the App.

5) Privacy & Data

Use of the App is subject to our Privacy Policy. Chats are end-to-end encrypted (E2EE); files are not E2EE. Chats are deleted after delivery; files after download or after 7 days if undownloaded. Profile data is optional and not verified. See the Privacy Policy for details (including Crashlytics, Cloudflare, AWS Rekognition for profile/bio images, and manual moderation of bio videos).

6) User Content

You retain ownership of your content. You grant us a limited license to host, cache, transmit, and display it solely to operate the Service (e.g., routing messages/files and security checks). You represent that your content complies with applicable law and the Safety Center. We may act on violations.

7) Intellectual Property

The App and all related intellectual property are owned by PROSHOT PTY. LTD. or its licensors. All rights not expressly granted are reserved.

8) Warranty; 9) Liability

The App is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties and limit liability as described in the Terms of Service.

10) Termination

This EULA is effective until terminated. Your rights end automatically if you breach it. Upon termination, stop using the App and delete copies. Account-level consequences are governed by the Terms of Service.

11) Governing Law & Dispute Resolution

Dispute resolution, governing law, and jurisdiction are governed by the Terms of Service (including the informal resolution requirement—30 days for consumers; 180 days for business users with tolling—regional carve-outs, and U.S. arbitration/no class actions).

12) Changes

We may update this EULA. Material changes will be announced in-app or on our site with the new “Last updated” date. Continued use means acceptance.

13) Contact

legal@palphone.com · safety@palphone.com · privacy@palphone.com